MHCI Capstone Project with GE Healthcare | Jan -Aug 2011
The TransForm iPad app offers cardiology staff a mobile, streamlined method for accessing and managing patient data.
Our interdisciplinary team of four HCI master students, working with GE Cardiovascular IT, has been tasked to design, develop, and evaluate a tool to improve cardiology workflow.
Research & Synthesis
The team traveled to four sites across the country to observe and interview cardiology staff members in their everyday work contexts. Specifically, we used contextual inquires to observe workflow - where permitted by HIPAA - directed storytelling to learn about past experiences, and visioning exercises to understand perceived workflow breakdowns and identify opportunities for improvement.
During the synthesis phase, we created data models; created “data buckets” with key insights, quotes and findings; and organized these buckets using affinity diagramming.
increase the efficiency and satisfaction of cardiology staff during the patient data input process
After honing in on our application concept, we carried out additional research to more fully understand the patient data input process, and iterated based on real-user input. We went through 3 big iterations, conducted 12 usability testing at 4 sites.
As the UX lead of the team, my main responsibilities in this project include research planning, visual identity and experience design, refinement testings. I also created information diagrams [see below] and storyboards, produced a concept video to facilitate communication with clients at GE Healthcare.
Pre, peri, and post cardiology procedures in diagrams: